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Privacy Policy

Your Privacy Matters to Us

Jamiyah Islamic Dispute Resolution Centre (“Jamiyah Mediation”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

 

Collection of Personal Data

We may collect personal data from you when you:

– Submit a mediation request or enquiry

– Contact us via forms, email, phone, or messaging platforms

– Participate in mediation sessions or related services

– Attend events, workshops, or outreach programmes

The types of personal data we may collect include:

– Name and contact details (e.g. phone number, email address)

– Information relating to the dispute or matter submitted

– Details of other parties involved (where applicable)

– Any additional information voluntarily provided by you

 

Purpose of Collection

Your personal data is collected and used for purposes including:

– Assessing and processing mediation requests

– Facilitating mediation sessions and related services

– Communicating with you regarding your enquiry or case

– Coordinating with relevant parties where necessary

– Improving our services and user experience

– Complying with legal and regulatory requirements

 

Confidentiality of Mediation

All mediation-related information is treated with strict confidentiality.

Discussions conducted during mediation are handled on a without prejudice basis, and information shared will not be disclosed or used outside the mediation process, except where required by law or with your consent.

 

Disclosure of Personal Data

We do not disclose your personal data to third parties except:

– With your consent

– Where necessary to facilitate mediation (e.g. contacting the other party)

– To authorised service providers supporting our operations

– Where required by law, regulation, or legal process

All third parties engaged are expected to maintain confidentiality and data protection standards.

 

Protection of Personal Data

We take reasonable steps to protect your personal data against unauthorised access, disclosure, or misuse, including:

– Secure storage of records

– Restricted access to authorised personnel only

– Use of appropriate administrative and technical safeguards

 

Retention of Personal Data

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

 

Your Rights

You may request to:

– Access your personal data held by us

– Correct or update your personal information

– Withdraw consent for the use of your data (subject to legal or operational limitations)

Requests can be made by contacting us using the details below.

 

Contact Us

Jamiyah Islamic Dispute Resolution Centre (JIDRC)

Email: info@jamiyahmediation.sg

Phone: +65 6744 4844

 

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

 

Privacy policy updated on 1st May 2026.

Mediator - Family, Marital

Rosedah Mohamed Anuar

Mediator | Senior Counsellor / Head, Counselling | Jamiyah Singapore

Rosedah Mohamed Anuar is a mediator and senior counsellor with over 20 years of experience in marital, family, and crisis intervention work. Grounded in both clinical practice and the principles of sulh (Islamic reconciliation), she adopts a structured and empathetic approach to mediation. She focuses on family, marital, and high-conflict matters, supporting individuals and couples in navigating complex situations and reaching informed, relationship-conscious outcomes.

Mediator - Family, Marital

Jaleel Rahiman

Mediator | Director, Human Resource | Jamiyah Singapore

Jaleel Rahiman is a trained mediator and senior Human Resource professional with extensive experience in managing workplace and organizational disputes. Grounded in both structured mediation practice and the principles of sulh (Islamic reconciliation), he adopts a facilitative and practical approach to resolving conflicts. Jaleel focuses on workplace, community, commercial, and governance-related matters, supporting parties in reaching fair, respectful, and sustainable outcomes.

 
 
Mediator - Family, Marital

Jagajit Kaur

Mediator | Principal Social Worker | Jamiyah Singapore

Jagajit Kaur is a trained mediator and senior social work practitioner with over two decades of experience supporting individuals and families through complex personal and relational challenges. With extensive exposure to family violence, marital conflict, crisis intervention, and youth-related matters, she adopts a thoughtful and grounded approach to mediation. Jagajit focuses on family, interpersonal, and community-related disputes, supporting parties in navigating sensitive situations with dignity, clarity, and care.

Mediator - Family, Marital

Ustaz Suhaimi Fauzi

Mediator | Asatizah | Jamiyah Singapore

Ustaz Suhaimi Fauzi is a mediator and Islamic educator (Asatizah) with extensive experience in community engagement, counselling, and religious guidance. Grounded in the principles of sulh (Islamic reconciliation), he adopts a calm and empathetic approach to mediation. He focuses on family, community, and faith-based matters, facilitating respectful dialogue and supporting parties in reaching amicable, relationship-preserving outcomes.

Mediator - Family, Marital

Hassan Bin Salleh

Mediator | Media & Communications Professional | Jamiyah Singapore

Hassan Bin Salleh is a trained mediator and seasoned media and communications professional with over three decades of experience in leadership, crisis management, and stakeholder engagement. Grounded in both structured mediation practice and the principles of sulh (Islamic reconciliation), he adopts a calm and facilitative approach to mediation. He focuses on organisational, community, and stakeholder-related matters, supporting parties in reaching practical and relationship-preserving outcomes.

Your Mediation Request

Use this form to submit your request for mediation. Once received, our team will review your case and guide you on the next steps.

Mediator - Family, Marital

Sharina Sharuddin

Mediator | Senior Case Worker | Jamiyah Singapore

Sharina Sharuddin is a mediator and senior case worker with multidisciplinary experience in counselling, rehabilitation, forensic psychology, and community-based intervention. Her work across children’s services, halfway house rehabilitation, compulsory education matters, and victim support has equipped her with a practical understanding of complex behavioural and interpersonal issues. Sharina adopts a composed and analytical approach to mediation, helping parties navigate emotionally difficult situations while maintaining focus on constructive engagement and long-term outcomes.